Privacy Policy

Overview

Exam Bank ("we", "us", "our") operates exambank.org, a free educational tool for South African students and teachers. This policy explains what data is collected when you use the site, by whom, and how it is used.

It also covers the Exam Bank iOS app. The app behaves differently from the website in one important respect — it carries no advertising — as set out in the Exam Bank iOS App section below.

We do not require you to create an account or log in. We do not collect or store any personally identifiable information directly.

Information We Collect

We do not collect personal information such as your name, email address, or phone number unless you contact us via the contact form, or you choose to create an account (see both below).

When you use the site, certain technical data is automatically processed by our hosting and analytics providers, including:

• Your IP address and approximate location
• Browser type and version
• Pages visited and time spent on each page
• Referring URL

This data is handled by our third-party service providers as described below.

Cookies and Advertising

This section applies to the exambank.org website only. The Exam Bank iOS app displays no advertising and sets no advertising cookies.

Exam Bank uses Google AdSense to display advertisements. Google AdSense uses cookies to serve ads based on your prior visits to this site and other sites on the internet. Google's use of advertising cookies enables it and its partners to serve ads based on your visit to this and/or other sites.

You may opt out of personalised advertising by visiting Google Ads Settings. You can also opt out of third-party vendor cookies for personalised advertising by visiting aboutads.info.

For more information on how Google uses data when you use our site, see How Google uses information from sites that use our services.

Accounts

You do not need an account to use Exam Bank. Every question, memorandum and topic page is readable without signing in, on the website and in the iOS app, and that is not going to change.

If you do create an account, we store:

• Your email address, which is how you sign in and how we send you a password reset if you ask for one.
• A display name and a grade, if you choose to add them. Both are optional and you can clear them at any time.
• The questions you bookmark and the practice sets you save.
• Which questions you have opened, and how many times. This is what the progress figures on your dashboard are counted from. We store one record per question, not one per visit, so it shows that you have seen a question rather than a log of when you studied.

We do not sell any of it, we do not share it with advertisers, and we do not use it to build a profile of you. It exists to make the dashboard work.

Signing in with Google or Apple. If you use one of these, the sign-in happens on their page, not on ours, and we never see your password. They pass us your email address, and your name if you have allowed that. Apple lets you hide your real email address and give us a relay address instead; that works fine here, and we never need anything else.

Difficulty ratings stay anonymous. When you rate how hard a question was, no user identifier of any kind is stored with the rating — not your account, not a device id — whether you are signed in or not. This means ratings cannot be traced back to you or joined together. It also means that if you delete your account, your ratings cannot be deleted with it, because there is nothing recording which ones were yours.

Getting your data, and deleting it. Your dashboard has a button that downloads everything we hold for your account as a file, and a button that deletes the account outright. Deleting is immediate and permanent: the account, your bookmarks, your saved sets and your progress all go, and we cannot restore them afterwards. Both controls are in the iOS app as well as on the website.

Third-Party Services

We use the following third-party services, each with their own privacy policies:

• Cloudflare Pages — hosting and CDN. Cloudflare may process request logs including IP addresses. See Cloudflare's Privacy Policy.
• Cloudflare Turnstile — bot protection on the contact form. Turnstile verifies that form submissions come from humans without tracking you. See Cloudflare's Privacy Policy.
• Content hosting and accounts — exam questions and images are served from our backend infrastructure, which also stores accounts for the people who create one. If you have no account, nothing there identifies you. See the Accounts section above for exactly what is held for those who do.
• Formspree — contact form email delivery. If you submit the contact form, your message and email address are processed by Formspree. See Formspree's Privacy Policy.
• Google Fonts — typeface delivery. Google Fonts may log your IP address when loading fonts. See Google's Privacy Policy.
• Google AdSense — advertising, on the website only (not in the iOS app). See the Cookies and Advertising section above and Google's Privacy Policy.
• YouTube — embedded video content on some pages. YouTube may set cookies if you interact with embedded videos. See Google's Privacy Policy.

Exam Bank iOS App

The Exam Bank iOS app bundles the same study content as this website, but it is not ad-supported. In the app:

• No advertising is displayed, and no third-party advertising or analytics software is included in the app.
• No advertising cookies are set, and you are not tracked across other apps or websites. The app asks for no tracking permission because it does no tracking.
• No account or sign-in is required. Every question in the app is readable without one, and no personal information is collected from you unless you choose to create an account or use the contact form.
• You can create an account in the app if you want bookmarks, saved practice sets and progress. What that stores is set out in the Accounts section above, and it is the same account as on the website. The app has its own Download my data and Delete my account controls on the Account screen.
• If you rate how difficult a question was, the app sends us that rating and the question it belongs to. Nothing is sent that says who you are — this is true whether or not you are signed in — so ratings cannot be traced back to you. Rating a question is optional, and the app works the same if you never do it.
• Your last-used question filter, a one-time gesture-hint flag, any ratings you have given, and your sign-in token if you have an account, are stored on your device and stay there.
• Questions, images and memoranda are fetched from our backend as you browse; those requests are subject to the ordinary server logging described under "Information We Collect" above.

Where the Cookies and Advertising section above conflicts with this section, this section governs the app.

Contact Form

If you submit a message via our contact form, your email address and message content are transmitted to us via Formspree. We use this information only to respond to your enquiry. We do not add you to any mailing list or share your details with third parties.

Children's Privacy

Exam Bank is designed for high school students (ages 14–18) and their teachers. We do not knowingly collect personal information from children under the age of 13. Nobody under 13 should create an account, and if you are under 18 you should have permission from a parent, guardian or teacher before creating one. The Site itself needs no account — every question is readable signed out.

If you believe a child under 13 has created an account or submitted personal information through our contact form, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects when the most recent changes were made. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please use the contact form.